Are you a people person obsessed with delivering world-class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!
TELUS is more than just a telecommunications company. Were looking for someone who can focus on using the power of technology to improve the lives of Canadians.
As a TELUS team member, you will be responsible for delivering an incredible customer experience by making genuine connections with every customer. Well, give you the space to innovate and create solutions for them, in a dynamic and flexible way. If you are passionate and believe in making a difference, this job opportunity is for YOU.
Application Closing Date:
What WE offer YOU: Competitive compensation, monthly bonuses, contests and incentives Comprehensive benefits TELUS pension and share purchase program with a generous company contribution Discounts on products and services A supportive culture which promotes recognition and feedback Opportunities and support for growth and development A chance to play an active role in giving back to your community
Do YOU have what it takes? Exceptional customer service skills to creating meaningful relationships with our customers Contagious positive attitude, leadership and an ability to adapt to everyday changes Contact existing and prospective customers by both telephone and text message Use customer relationship management software to record and track progress Not afraid of a challenge and a relentless focus on rallying others to achieve goals
YOU are: Outgoing, friendly, enthusiastic and sociable Focused and committed to creating a meaningful experience with every customer A self-starter who is driven to succeed and exceed goals Passionate for learning, sharing, and continuously developing Creative thinker focused on providing innovative solutions
Skills And Abilities
Essential Skills – Reading text – Document use – Writing – Oral communication – Working with others – Problem-solving – Decision making – Critical thinking – Job task planning and organizing – Finding information – Computer use – Continuous learning – Significant use of memory
Type of Sales Account – Local accounts
Credentials (certificates, licenses, memberships, courses, etc.) – Not required
Specific Skills – Resolve product and service-related problems – Prepare and administer sales contracts – Consult with clients after sale to provide ongoing support – Promote sales to existing clients – Identify and solicit potential clients – Assess client’s needs and resources and recommend the appropriate goods or services – Deliver sales presentations – Conduct sales transactions through Internet-based electronic commerce – Troubleshoot technical problems related to equipment
Work Conditions and Physical Capabilities – Fast-paced environment – Manual dexterity – Attention to detail – Standing for extended periods – Bending, crouching, kneeling
Security and Safety – Criminal record check (abstract)
Products/Services – Telecommunications equipment and services Customers/clients – Consumers
How to Apply?:
Apply through our Email on the application information